Cross-posted from my other blog, FunAnymore.com. I don't do this often, but in this case it seemed appropriate! Dear Sprint, I just got off the phone with Monica. She's a great customer service rep of yours. She informed me that I've been a Sprint customer since December 1, 1999. Sure, we've had our ups and downs, but the scales have been tipped more in to positive for most of that time. I pay you just under $200 a month for our service plans. Three of them. All phones with unlimited data plans -- the big ticket item for you -- because we use the heck out of our phones. My wife and I are both on the Pre, and our son -- 1st year of college -- is on the Rant. In a world where at least 75% of our friends have made the switch to the one that rhymes with "eye-bone", we've not. Primarily because I want a phone first and a device second. But also because I really don't want to switch away from Sprint. We just had our 10 year anniversary, and I'm sentimental.